Privacy Policy – SarGoO Health & Wellness

SarGoO Health & Wellness (“Company”, “We”, “Us”, or “Our”) operates the website https://www.sargoo.in (the “Platform”). We are committed to safeguarding the privacy of all users (“You”, “Your”, “Yourself”) and ensuring that Your personal information is protected while You access or interact with the Platform.

This Privacy Policy outlines how Your data is collected, used, stored, shared, and protected. By accessing or using the Platform, You consent to the practices described in this Policy and agree to be bound by it.

1. Information We Collect

We may collect the following types of information from You:

  • Personal Information: Name, email address, phone number, shipping/billing address, payment details, IP address, and account credentials.

  • Device & Usage Data: Browser type, operating system, cookies, log files, pages viewed, session data, device identifiers, and location data (with Your permission).

  • User Content: Feedback, queries, uploaded content (such as images or reviews), and communication history with our support.

  • Transaction Details: Order history, payment mode (processed through third-party gateways), and invoices.

We collect this information when You:

  • Create an account or place an order

  • Contact us for support or consultation

  • Subscribe to marketing or newsletters

  • Interact with our ads, emails, or website features

All information You share is voluntary and deemed to be provided with consent.

2. Use of Information

We use Your information for the following purposes:

  • To register, manage, and maintain Your account

  • To process orders, payments, deliveries, and customer support

  • To personalize Your experience and recommend relevant products

  • To send transactional, promotional, or service-related messages

  • To detect and prevent fraud or security breaches

  • To analyze usage data for service improvements and user insights

  • To comply with legal or regulatory requirements

  • To conduct internal audits, reporting, and marketing campaigns

You may opt out of promotional communications at any time via the unsubscribe link or by contacting us.

3. Sharing of Information

We may share Your data with trusted third parties only for the following reasons:

  • Payment Gateways – For order processing and refunds

  • Logistics Partners – For delivering Your orders

  • IT & Analytics Providers – For website functionality and experience

  • Marketing & Advertising Tools – For campaign optimization

  • Regulatory Authorities – When required by law or government directive

We ensure that third parties handling Your information comply with strict data privacy norms and confidentiality obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to improve functionality, remember preferences, and gather analytical insights. Cookies help us:

  • Keep You logged in

  • Recommend products based on behavior

  • Track usage patterns to improve UX

You may disable cookies via browser settings; however, some site features may be limited as a result.

5. Data Security

We implement industry-standard security protocols to protect Your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no system is 100% secure, and we cannot guarantee complete protection against breaches.

Please protect Your login credentials and notify us of any suspicious activity immediately.

6. Children's Privacy

SarGoO Health & Wellness does not knowingly collect data from individuals under 18 years of age. If You are a parent or guardian and believe we may have collected data from a minor, please contact us, and we will delete the data promptly.

7. Your Rights

Depending on applicable laws, You may:

  • Request access to or correction of Your information

  • Withdraw consent or delete Your account

  • Opt-out of marketing communications

  • Raise concerns about how Your data is used

For any of the above, write to us at sargohealthandwellness@gmail.com and we will respond within a reasonable time.

8. Grievance Redressal

If You have any concerns or complaints regarding this Privacy Policy, please reach out to our Grievance Officer:

Name: DK Saxena
Email: sargohealthandwellness@gmail.com
Response Timeline: We aim to acknowledge complaints within 24 hours and resolve them within 15 days.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Continued use of the Platform constitutes Your acceptance of such changes.

10. Contact Us

For questions, feedback, or data-related requests, please reach out at:
📧 sargohealthandwellness@gmail.com